CONGRESS PLAZA HOTEL CHICAGO, Chicago – A Smart Stay in the City
About the Hotel
Rooms with Views
Congress Plaza Hotel Chicago offers rooms with views of Lake Michigan, Grant Park, and Willis Tower. Some suites include a living room with a sofa, desk, and flat-screen TV. Quadruple rooms feature private bathrooms with free toiletries, air conditioning, and a tea and coffee maker. Select rooms have decorative round tables and coffee makers.
Dining Options
The hotel's Gazebo serves a made-to-order breakfast, including the 'Congress Glam Slam' with eggs, bacon, chicken sausage, and pancakes. Rafael's offers American classics and seasonal specialties for lunch and dinner. The Congress Lounge provides city views, leather seating, and cocktails.
Leisure & Entertainment
Guests can attend concerts at the Symphony Center or explore Millennium Park's gardens. The hotel is steps from Navy Pier's 17-story Ferris Wheel and the Magnificent Mile for shopping. Nearby attractions include the Art Institute of Chicago and the Museum of Science and Industry.
Location & Transportation
Congress Plaza Hotel is in Chicago Loop, adjacent to Grant Park and the Magnificent Mile. It is a short walk to Millennium Park, Navy Pier, and the Museum Campus. The area has restaurants serving global cuisines and easy access to public transport.
Services & Events
The hotel has 50,000 square feet of event space, including the Gold Room for receptions. Business travelers can request Lakeview King rooms with work desks. Staff provide personalized service to help guests explore Chicago's attractions efficiently.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Car park
- Handicap parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Barber shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
Services
- Room service
- Housekeeping
- Dry cleaning
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
Spa & Leisure
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a mixed experience at the hotel. The beautiful lakeside view from the rooms was stunning, but the outdated amenities like the small TV and lack of a microwave were a letdown. The service felt impersonal and rushed, making me question the value for money. However, the convenient location near downtown attractions was a definite plus.
I had a mixed experience at this hotel. The rooms offer a beautiful lakeside view and are spacious with separate bedrooms, but the constant flushing of the toilet was a bit annoying. The service was lacking, with low-standard service and an attitude that felt rushed and unwelcoming. On a positive note, the location is ideal for exploring the downtown area and famous tourist spots. Dining was average, not included, with watery omelette served. The facilities were decent, but nothing extraordinary.
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